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NRI Grievance Petition Portal

It is a G2C service that facilitates the NRIs to submit the petitions of their grievance as well as to view the status of the petitions online. After the initial scrutiny of the grievance and the attached documents, the submitted grievance will be forwarded by the Nodal Officer to the concerned office(r)s of all the departments that process the petitions by forwarding the petitions back and forth hierarchically down the line till the action taken by the concerned officer is accepted by the Nodal Officer. The office of the Principal Secretary / Commissioner of Revenue Administration, Disaster Management and Mitigation Department can monitor the petition processing.

TERMS & CONDITIONS

This portal is designed, developed and hosted by National Informatics Centre, Government of Tamil Nadu in consultation with the respective Government Organisation / Department Though all efforts have been made to ensure the accuracy and correctness of the content on this portal, the same should not be construed as a statement of law or used for any legal purposes. NIC / Organisation / Department accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise of the contents. Users are advised to verify/check any information with the relevant Government department(s) and/or other source(s), and to obtain any appropriate professional advice before acting on the information provided in the portal. Users are hereby informed not to use, display, upload, modify, publish, transmit, update, share or store any information that:

1. belongs to another person.
2. is harmful, threatening, abusive, harassing, blasphemous, objectionable, defamatory, vulgar, obscene, pornographic, pedophilic, libelous, invasive of anothers privacy, hateful, or racially, ethnically or otherwise objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

FAQs

1) What is the purpose and objectives of Petition Processing Portal? Purpose: The Petition Processing Portal (e-District GDP) is an integral part of the district administration and the related departments in their day-to-day office work. It facilitates the public to submit the petitions of their grievance as well as to view the status of the petitions at Collectorate/RDO Office/Taluk Office counters, CSCs and Online. The petitions are forwarded by the Collectorate to the concerned office(r)s of all the Departments that process the petitions by forwarding the petitions back and forth hierarchically down the line till the action taken by the concerned officer is accepted by the Collectorate. The Collectorate can monitor the petition processing. It can be used by any Department / Organization / Municipal Body with their own hierarchy.

Objective: The objective of the portal is to ensure speedy, convenient and effective redressal of citizen issues by the administration.

2) In which languages can I submit a Petitions?
You can submit petition in either Tamil or English language.

HELP

GUIDELINES FOR SUBMISSION OF ONLINE N R I - GRIEVANCE

1. Any NRI Petitioner who desires to submit grievance can use this facility and submit by online to the concerned department/organization.
2. A petitioner Email address is mandatory to avail this facility.
3. The language of the grievance can be only in English.
4. On clicking the link " Submit Grievance ", the petitioner has to enter and submit the required details (Email address, Security Code and OTP received on his mobile) to login to this portal.
5. The fields marked * are mandatory while the others are optional.
6. The text of the grievance may be written at the prescribed column.
7. At present, the text of an grievance that can be written at the prescribed column is maximum to 3000 characters only.


Contact Us

Commissionerate of Revenue Administration and Disaster Management
Ezhilagam Building,
Chepauk, Chennai 600005
Phone: 044-28414550, 28410540 & 28410541